Customer Instructions

1.For a batch of orders during Black Friday Day and Christmas Day Sale Promotional Activities, the logistics information system of the Shipping company updated a little slowly than before, at the same time, the efficiency of Customs Clearance need to be enhanced. But this will not affect our customers receive their orders in time. All the successful orders are on the way to your door, please do not worry, and we will be appreciated if you could wait patiently, When you meet the products, you'll find that it is worth to be waiting. So when you received our tracking number but you could not check any information by it, it means it is on the way but have not updated at that time.

2.If you have not received the confirmation emails, maybe it is in your email spam box, so you need to add our email address into your contact list, If you have not received the tracking number or the emails reply temporary, please take it easy, our customer service teams are working overtime for replying emails in order. You will not be ignored, please do not worry, we are professional and we have been in this line of business for many years.